PRIVACY POLICY
At R. Merlo Estate Vineyards we recognize and respect our customers' privacy. We diligently protect the trust you have placed in us. That's why we've developed a Privacy Policy to assure you that the information collected about you is only what is needed for conducting business and offering products and services that might be of interest to you.

Our Policy:
Because we appreciate the trust you've placed in us, we don't collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. As a visitor to our site, we'll recognize your home server, but not your email address or any other personal or system information. We do, however, collect the email addresses of those who communicate with us via email.

Federal and California state law requires us to request identification from each consumer to prove that you are of age to legally purchase alcohol. To process your order, we will ask for your name, home or other physical address, including street name and name of a city or town, email address, telephone number, or any other identifier that permits the contacting of a specific individual by mail, telephone, or online. Therefore, we'll ask you for either your driver's license number, passport number, military ID, state ID, social security number, or other legally recognized forms of identification, as well as your date of birth and credit card number. We understand the sensitivity of giving out such personal information; we maintain our files carefully and do not share this information with any other organizations.

Changes to your Personal Data:
Should you wish to change any of your personal information, please contact us by written notification to the above address, phone call to our Customer Service department at 866-222-3313, or by email to ann@rmerlo.com

"Can Spam" Legislation & Email Opt-Out:
We comply with all provisions set forth under the new Federal law in accordance with sending offer driven emails. Those who wish to Opt-Out from receiving email offers will have action taken within 1-10 days of receipt of request to Opt-Out or Unsubscribe. Please keep in mind that if you have multiple email addresses or accounts that forward your membership address, you will need to Opt-Out each address in order to ensure complete removal from our database.

If you have any concerns with our Privacy Policy effective November 1, 2005, please contact us at: 866-222-3313 or 530-224-1537. This policy was last updated November 1, 2005.

Vintage Changes:
Due to vintage changes in inventory, if an item in your order is no longer available, we will substitute it with next available vintage.

Thank you.